Starting today, you can now sign up and make a deposit for Spiral’s gigabit 100% fiber optic internet network service if you are located in our “Service Area A” (first phase that was funded). We changed to new crowd sourcing software (COS Service Zones from Sweden), so you will also be able to “map yourself” for future phases in western Nevada County. We plan to break ground and start construction in late spring / early summer. Happy New Year! http://www.spiral.com/signup
When will my area get done?
Already signed up. Can’t wait to have some real internet. Thanks guys you guys are great
I live at 12481 Palmer Rd. Nevada City, CA 95959 and want to get on the waiting list. On February 9th At&t will activate my land line. My middle stepson tells me you have some way of delivering DSL already in our area. Please advise
Hi Peter. Please call our office at 478-9822 and one of our customer support guys here in downtown Nevada City can help you regarding DSL. If you want to get on the “waiting list” then go to http://www.spiral.com/fiber and enter your address. You will be asked to fill out a short survey. Thanks, Nick.
Hi Darby. Where do you live? Thanks, Nick.
Thanks John! Much appreciated. Nick.
Any word yet on the Comcast challenge area and will letters be going out soon?
Hi Sandie. Soon. We’re finishing up on the funded portion of Service Area A first. Spiral’s staff did drive down every street and map the Comcast coverage based on equipment. We now have facts to ascertain that Comcast perhaps didn’t quite tell the truth to the CPUC. Thanks. John.
I love what you guys are doing, and my wife and I have been waiting 3 years for this to happen, but a huge problem is that the areas that you’re trying to reach don’t have connectivity…so they don’t know about what’s going on with this incredible idea. Some area’s (like mine) cant even go online and sign up. I live in Area “A” – Meadow – and no one in this area has legitimate internet. They may have horrible DSL but I’m finding that the more neighbors I talk to, the more no one knows whats going on. Have you thought about doing a mailer or some other USPS-based outreach?
Hi Jeremy. Each neighborhood has one or more Neighborhood Champions who have been handing out flyers over the past few months. We also recently sent out an over-sized postcard to everyone in Service Area A. That postcard has lots of information and also invited people to attend two informational workshops that we held last month. We will be sending out two additional mailers over the next few months. I’ll have Nick, our Neighborhood Coordinator, contact you when he’s back in the office on Wednesday to find out why none of your neighbors know what’s up. Thanks. John
I want to buy a house that will get gigabit fiber to the house in 2017. Where will that be?
is there a map of hooked up areas, or phases of hook up?
Will you provide a house with a fiber to Ethernet bridge, modem or router?
Hi Alan. You can go to http://www.spiral.com/map to see the project area map on Google Maps. Our grant covers the cost of construction to bring a fiber optic cable to the outside of the house. The cost of the modem (and you’ll need the one we are providing for this gigabit network) plus installation inside the house will be a total of $576, which can be spread out over two years at a cost of $24 per month. Call our office at 530-478-9822 x203 and ask for Nick (our Neighborhood Coordinator) if you have any questions. Thanks. John